Website Privacy & Cookies Notice

Who we are
Mental Wellness Counselling (data controller: Matthew McGinty). Contact: info@mentalwellnesscounselling.uk

What we collect via this website

• Details you submit (e.g., name, email, message) through contact forms or booking links.

• Basic technical information from your browser (IP address, device/browser type).

• Analytics data (see “Cookies”).

How we use it (lawful bases)

• To respond to enquiries and manage bookings (contract/legitimate interests).

• To keep the site secure and prevent abuse (legitimate interests).

• If enabled: to understand site usage with analytics (consent).

Who processes it for us

• Website host and email provider (Microsoft Outlook/Hotmail/Siteground).

• Calendly for scheduling, if you book online. These providers act as processors and only process data on our instructions.

Cookies
We use essential cookies needed for the site to work.
If we use analytics or other non-essential cookies, we will ask for your consent first and won’t set them unless you accept. You can change or withdraw consent at any time from the banner. ICO

How long we keep it
We keep enquiry/booking data only as long as needed to handle your request, manage appointments, and meet any legal/insurance requirements, then delete it. (Some financial records may be kept for statutory tax periods.)

Your rights
You can ask to access, correct, delete, or restrict your data, and object in certain cases. If you’re unhappy with how we handle your data, please contact us first. You can also complain to the Information Commissioner’s Office (ICO). Helpline: 0303 123 1113; see the ICO website for how to complain. ICO

Last updated: 12/05/2026