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This is to inform you about what you can expect regarding your participation in TAC counselling.  

Video Conference: I will send you a link for our secure and confidential video session using https://doxy.me/.

Telephone: If you have left your number, I will call you at our scheduled time. Alternatively, please call 01733 639 040 or 07889 589 675.


 Benefits:

The benefits to TAC counselling are:

1.    More convenient counselling options including location, time, no driving, etc.

2.    Reduces the overall cost and time of therapy due to not having to drive to and from an office.

3.    Increased availability of services to homebound clients. clients with limited mobility, and clients without convenient transportation options. 

 

Limitations:

It is important to note that there are limitations to TAC counselling that can affect the quality of the session(s). These limitations include but are not limited to the following:

1.    Some of your body language, or your non-verbal reactions, to what we are discussing may be missed.

2.    Due to technology limitations I may not hear all of what you are saying and may need to ask you to repeat things.

3.    Technology might fail before or during the TAC counselling session.

4.    Although every effort is made to reduce confidentiality breaches, breaches may occur for various reasons. 

5.    To reduce the effect of these limitations, I may ask you to describe how you are feeling, thinking, and/or acting in more detail than I would during a face-to-face session. You may also feel that you need to describe your feelings, thoughts, and/or actions in more detail than you would during a face-to-face session.

 

Logistics:

When I provide phone/video-counselling sessions, I will call you at our scheduled time or send you a link for our secure and confidential video session using https://doxy.me/.

 I expect that you are available at our scheduled time and are prepared, focused and engaged in the session. I am calling you from a private location where I am the only person in the room. 

 You also need to be in a private location where you can speak openly without being overheard or interrupted by others to protect your own confidentiality. 

 If you choose to be in a place where there are people or others can hear you, I cannot be responsible for protecting your confidentiality. Every effort MUST be made on your part to protect your own confidentiality.

 Please know that I cannot guarantee the privacy or confidentiality of conversations held via phone, as phone conversations can be intercepted either accidentally or intentionally. Please assure you reduce all possibilities of interruptions for the duration of our scheduled appointment. 

 

 Connection Loss During Phone Sessions: If we lose our phone connection during our session, I will call you back immediately. Please also attempt to call me at 07889 589 675 if I cannot reach you.

 If we are unable to reach each other due to technological issues, I will attempt to call you 3 times. If I cannot reach you, I will remain available to you during the entire course of our scheduled session. Should you contact me back and there is time left in your session we will continue. If the reason for a connection loss i.e. technology, your phone battery dying, bad reception, etc. occurs on your part, you will still be charged for the entire session. If the loss for connection is a result of something on my end, I will call you from an alternate number. The number may show up as restricted or blocked please be sure to pick it up. 

 

Connection Loss During Video Sessions: If we lose our connection during a video session, I will call you to troubleshoot the reason we lost connection. If I cannot reach you, I will remain available to you during the entire course of our scheduled session. Should you contact me back and there is time left in your session we will continue. If the reason for a connection loss i.e. technology, battery dying, bad reception, etc. occurs on your part, you will still be charged for the entire session. If the loss for connection is a result of something on my end, we can either complete our session via. phone or plan an alternate time to complete the remaining minutes of our session.

 

Recording of Sessions: Please note that recording, screenshots, etc. of any kind of any session is not permitted and are grounds for termination of the client-therapist relationship.


Payment: Payment is via bank transfer or I can issue you an invoice. It's £40 per 50 min session.

I look forward to meeting.

If you have any questions beforehand, please don't hesitate to ask.

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